Here is yet another email from one of our customers:
All stories should hava happy ending. After I emailed you last night I was done, packed up the drone and was resolved that it was broke. I was so defeated. Then, shortly after, I got a text from Matt with a link about how to calibrate the IMU. Long story short ~ It fixed all the issues (copter wouldn't arm and gimbal error codes). Someone there should let Matt's supervisor know that he saved the day as well as made me feel like someone was there for me, especially after DJI couldn't even troubleshoot the problem. Kudos Matt! Thanks again Becca.
If you ever have problems with your DJI Phantom 2, H3-3D Gimbal, H4-3D Gimbal, Phantom 3 Advanced, Phantom 3 Professiona or DJI Inspire 1 you need to call us. We are experts and continually fix drones that no other Drone company is fixing. Let us know how we can help.