Our shipping is painless and simple. If you place your order before 2PM MST your product will be shipped that same day at no cost to you (*FREE Shipping applies to select products only and is only valid within the contiguous 48 United States). Orders that ship to an address other than your billing address will be subject to further verification and may not ship same day. We are the premier online DJI dealer that provides official DJI products via free shipping on the same day as your purchase!
Once you make your order you can track the progress of your package using the tracking number that we will provide upon shipping your order.
On weekend purchases we will ship the following Monday. Orders are NOT shipped or delivered on Saturday or Sunday. If you purchase something after 2PM MST on Friday the order will be shipped first thing on Monday. Free Shipping! It doesn't get any better. Nobody works as hard as we do to please our customers!
International Shipping Policy - We ship worldwide! We work with various companies to ensure that you get the best rate possible for your international shipping needs. All duties and taxes are the responsibility of the customer. Email us to get specific rate quotes.
Once a product is opened, all sales are final. For any unopened products, you will have 10 days to return the product with a 20% restocking fee.
ALL RETURNS REQUIRE A RMA AUTHORIZATION NUMBER - CONTACT US BEFORE SHIPPING ANY PRODUCT BACK.
The majority of our products (including DJI products) are covered under manufacturer's warranty. Drones Etc. does not provide any warranties whatsoever and defers to the manufacturer for any complaints/warranties/guarantees as Drones Etc. does not make, manufacture, or fabricate any of the products found herein.
And remember: These parts can be complex systems, failure of one component can result in a crash or damage. The warranty does not cover, and Drones Etc., LLC. is not responsible in any way, for damage to other equipment due to a failure of a component. Drones Etc. is not responsible in any way for the use, misuse, or any injury or damage to personal property from use of any equipment purchased at dronesetc.com.
If you contact DJI for support, please have available the following information: